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Unveiling the ROI Reality: AI and Workforce Productivity

The narrative around AI often focuses on its potential to revolutionize the workforce. While AI holds immense promise, a closer look at output data reveals a nuanced reality.


Disengagement Costs: Disengagement at a median-sized S&P 500 company can cost between $228 million and $355 million annually (McKinsey), with global disengagement costs reaching $9 trillion annually (Gallup).

AI's Impact: A Focus on Tangibles: While AI excels in optimizing fixed assets (machinery, technology), its impact on human capital, has been poor.


Traditional Analytics Outperform AI in Workforce Productivity: Analysis of 400 use cases across 19 industries reveals that traditional analytics methods have delivered between 5 and 8 times greater impact on workforce productivity compared to AI-powered tools.


Instead of focusing on AGI as a human replacement, we should focus on how AI can augment human capabilities. This involves:


  • Human-in-the-Loop AI: Integrating AI seamlessly into human workflows, enabling humans to leverage its strengths while maintaining control and oversight.

  • Focus on Human Capital: Shifting the focus towards maximizing the value of human capital, a significantly more valuable asset than fixed assets.

  • Addressing the "Human Factor": Tackling issues like employee disengagement and fostering a culture of continuous learning and development.


By redefining our approach to AI, we can unlock its true potential to empower human workers, drive innovation, and achieve unprecedented levels of individual and organizational success.

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